The University will make available to employees confidential consultation and mediation services to address concerns or resolve disagreements related to their employment.
- Consultation: individual access to an impartial third party who will listen to concerns, provide information regarding University policies and resources, and assist in identifying possible alternative methods or strategies to resolve a conflict or problem.
- Mediation: a voluntary, confidential, and mutual effort between two or more parties, with the assistance of an impartial third party professionally trained as a mediator, to identify a mutually acceptable resolution.
- Mediators do not answer complaints, define solutions, or decide for or against either party. Nor do they provide legal advice or participate in formal grievance or disciplinary proceedings.
- Mediation may be sought at any time if both parties to a conflict or disagreement request or agree to it. Mediation fails if the parties are unable to agree to a mutually acceptable outcome. Either party may choose to end mediation efforts at any point in the process without retaliation. When both parties in a formal grievance process request it, the time clock on the grievance procedure may be stopped for a time period satisfactory to both parties to allow for a good faith attempt to resolve the conflict or disagreement through mediation.
- Mediation is not an appropriate means for resolving every kind of dispute, conflict or disagreement. By way of illustration, and not limitation, mediation is not available to appeal a decision not to grant tenure or promotion; discharge from employment; discipline for serious misconduct, including illegal acts; or to investigate or respond to alleged unlawful harassment or discrimination or other legal or regulatory compliance issues.
This SPG was reviewed in January 2017 with no changes.
|Printable PDF of SPG 201.09 Mediation||106.4 KB|
Hard copies of this document are considered uncontrolled. If you have a printed version, please refer to the University SPG website (spg.umich.edu) for the official, most recent version.